Privacy Policy | Terms of Use | Terms and Conditions

Our Privacy Policy, Terms of Use and Terms & Conditions for Relocations.io & Arribas D'Aventura LDA and Arribas D'Aventura LLC

Updated 15 July 2024

We update all our policies often according to law changes which effect the operations of Relocations.io

Privacy Policy

At Relocations.io, we are committed to safeguarding your personal data and ensuring your privacy rights are protected. This Privacy Policy outlines how we collect, use, share, and protect your personal information. We also detail your rights under the General Data Protection Regulation (GDPR), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and relevant U.S. privacy laws such as the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect personal data that you provide directly to us and information collected automatically through your interactions with our website:

  • Personal Information Provided by You: This includes your name, email address, phone number, and other details you provide when filling out forms, signing up for services, or communicating with us.
  • Automatically Collected Information: We collect data about your interactions with our site, such as your IP address, browser type, and usage patterns. We may use cookies and similar tracking technologies.

2. How We Use Your Information

We use your information for various legitimate business purposes, including:

  • Providing our services, processing transactions, and responding to inquiries.
  • Improving our website, content, and service offerings.
  • Marketing and promotional purposes, with explicit consent where required.
  • Complying with legal obligations and protecting our rights.

3. Legal Basis for Processing (GDPR Compliance)

Under GDPR, we rely on the following legal bases to process your personal information:

  • Consent: Where you have provided explicit consent (e.g., signing up for our newsletter).
  • Contractual Necessity: When processing is necessary to fulfill a contract with you.
  • Legitimate Interests: For purposes such as enhancing user experience, security, and marketing.
  • Legal Obligation: When processing is required to comply with the law.

4. Your Rights Under GDPR

If you are an EU resident, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct any inaccuracies in your data.
  • Right to Erasure: Request the deletion of your data under certain conditions.
  • Right to Restriction: Limit how we process your data.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.

5. Your Rights Under PIPEDA (Canada)

If you are in Canada, your rights under PIPEDA include:

  • Right to Access and Correct Information: Review and request corrections to your personal data.
  • Right to Withdraw Consent: Withdraw consent for data processing at any time.
  • Right to Challenge Compliance: File complaints regarding our handling of your data.

6. Your Rights Under CCPA (California Residents)

If you are a resident of California, you have specific rights under CCPA:

  • Right to Know: Request details on the categories and specific pieces of personal data collected.
  • Right to Deletion: Request the deletion of your personal information.
  • Right to Opt-Out: Opt-out of the sale of your personal information.
  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

7. How We Share Your Information

We may share your data with:

  • Service Providers: Third parties who help us deliver our services, such as hosting providers, payment processors, and marketing platforms.
  • Affiliates and Partners: In cases where our in-house or external affiliates promote our services.
  • Legal and Compliance: Authorities, when legally required or necessary to protect our rights.

8. Affiliate Program

We participate in affiliate programs, which means that we may earn commissions through links on our site. Both in-house and external affiliates use these links. External affiliates are bound by our affiliate terms and must comply with this Privacy Policy, including ensuring data privacy in compliance with applicable laws.

For more details, refer to our Affiliate Program Terms and Partner Program Terms.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can manage your cookie preferences through your browser settings.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

11. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. We ensure adequate safeguards are in place to protect your data during such transfers.

12. Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no online system is entirely secure, and we cannot guarantee the absolute security of your data.

13. Your Choices and Controls

You can exercise your rights by contacting us. You can also opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

15. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us

Terms of Use

Welcome to Relocations.io! These Terms of Use (“Terms”) govern your access to and use of our website, services, and content. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site or services.

1. Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms apply to all visitors, users, and others who access the website.

2. Changes to Terms

Relocations.io reserves the right to modify these Terms at any time. Any changes will be posted on this page with the updated date. Continued use of the site after changes are posted constitutes your acceptance of the modified Terms.

3. Use of the Website

You agree to use the website and services only for lawful purposes and in accordance with these Terms. You are responsible for your conduct while using our site and for any content you submit, post, or share.

Prohibited activities include but are not limited to:

  • Using the site for illegal purposes or to solicit others to perform unlawful acts.
  • Uploading or transmitting viruses or malicious code.
  • Collecting or tracking the personal information of others without consent.
  • Engaging in spamming, phishing, or any fraudulent practices.

4. User Accounts and Registration

Certain services or features may require you to create an account. You agree to provide accurate and complete information and to keep this information updated. You are responsible for safeguarding your account credentials and for any activities or actions under your account.

5. Affiliate Program Terms

If you participate in our affiliate program, you must comply with the terms outlined at Affiliate Program Terms and Partner Program Terms. This includes adherence to data privacy requirements, honest promotional practices, and transparent disclosure of your relationship with Relocations.io.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is owned by or licensed to Relocations.io and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from any content without our express written consent.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Relocations.io. We are not responsible for the content, policies, or practices of third-party sites. You access such links at your own risk and are advised to review their respective terms and privacy policies.

8. Limitation of Liability

To the fullest extent permitted by law, Relocations.io shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use our website, services, or content. This includes damages for errors, omissions, interruptions, or delays in our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Relocations.io and its affiliates, employees, and agents from any claims, liabilities, damages, and expenses (including attorney fees) arising out of your use of the site, your breach of these Terms, or your violation of any law or the rights of a third party.

10. Governing Law

These Terms are governed by and construed in accordance with the laws. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts.

11. Privacy Policy

Please review our Privacy Policy for information on how we collect, use, and protect your personal data. By using our website, you consent to the data practices described in our Privacy Policy.

12. Termination

We reserve the right to terminate or suspend access to our site or services immediately, without prior notice, for conduct that we deem unacceptable or in violation of these Terms.

13. Contact Information

If you have any questions about these Terms or our website, please contact us

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Privacy Preferences

When you visit our website, it may store information through your browser from specific services, usually in the form of cookies. Here you can change your Privacy preferences. It is worth noting that blocking some types of cookies may impact your experience on our website and the services we are able to offer.

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