{"id":14292,"date":"2025-11-27T10:28:14","date_gmt":"2025-11-27T10:28:14","guid":{"rendered":"https:\/\/relocations.io\/portal\/?page_id=14292"},"modified":"2025-12-15T18:00:31","modified_gmt":"2025-12-15T18:00:31","slug":"insurance","status":"publish","type":"page","link":"https:\/\/relocations.io\/portal\/sr\/insurance\/","title":{"rendered":"Insurance"},"content":{"rendered":"<h1 class=\"wp-block-heading\">\ud83d\udce6 Shipping Insurance \u2013 Relocations.io<\/h1>\n\n\n\n<p>Ensure your goods are transported safely with <strong>comprehensive shipping insurance<\/strong>. Forwarder&#8217;s liability alone may not cover the full value of your shipment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\ude9a Forwarder&#8217;s Liability vs. Shipping Insurance<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Forwarder&#8217;s Liability<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard coverage by transporters.<\/li>\n\n\n\n<li>Maximum liability: <strong>\u20ac8 per kilogram<\/strong> of your shipment.\n<ul class=\"wp-block-list\">\n<li>Example: 100 kg shipment \u2192 up to <strong>\u20ac800<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Liability <strong>will not apply<\/strong> if damage is not noted on the driver\u2019s delivery documentation at time of delivery.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u041e\u0441\u0438\u0433\u0443\u0440\u0430\u045a\u0435 \u0442\u0440\u0430\u043d\u0441\u043f\u043e\u0440\u0442\u0430<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Covers the <strong>full declared value<\/strong> of your goods.<\/li>\n\n\n\n<li>Provides <strong>comprehensive protection<\/strong> for loss or damage.<\/li>\n\n\n\n<li>Ensures smoother and faster claims handling.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\ud83d\udca1 Tip: Always declare the <strong>accurate value<\/strong> of your shipment and follow our <a href=\"https:\/\/relocations.io\/portal\/sr\/packing-guide\/\">\ud83d\udce6 \u0412\u043e\u0434\u0438\u0447 \u0437\u0430 \u043f\u0430\u043a\u043e\u0432\u0430\u045a\u0435 \u0438 \u0434\u043e\u0441\u0442\u0430\u0432\u0443<\/a> for proper packaging.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udee1\ufe0f CMR Insurance<\/h2>\n\n\n\n<p>CMR Basic Insurance is included with all European road freight shipments.<\/p>\n\n\n\n<p><strong>Key Points:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Coverage under the <strong><a href=\"https:\/\/treaties.un.org\/doc\/Treaties\/1961\/07\/19610702%2001-56%20AM\/Ch_XI_B_11.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Convention on the Contract for the International Carriage of Goods by Road (CMR Convention)<\/a><\/strong>.<\/li>\n\n\n\n<li>Protects against loss or damage during transit.<\/li>\n\n\n\n<li>Basic coverage only; additional insurance is recommended and may be required for higher-value or special items.<\/li>\n\n\n\n<li>Insurance or Liability <strong>will not apply<\/strong> if a picture is not submitted prior to pickup and taken upon delivery and documented by the driver.<\/li>\n\n\n\n<li>Proper packaging is mandatory for insurance coverage (<a href=\"https:\/\/relocations.io\/portal\/sr\/packing-guide\/\">\ud83d\udce6 \u0412\u043e\u0434\u0438\u0447 \u0437\u0430 \u043f\u0430\u043a\u043e\u0432\u0430\u045a\u0435 \u0438 \u0434\u043e\u0441\u0442\u0430\u0432\u0443<\/a>).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcf8 Shipment Photos Requirement<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Photos of your packed shipment <strong>must be taken before pickup<\/strong> and submitted on the portal for all shipments and any insurance type.<\/li>\n\n\n\n<li>Confirms items are <strong>properly packed and meet transport requirements<\/strong>.<\/li>\n\n\n\n<li>Shipments without photos <strong>will not be insured<\/strong>, and claims will not be accepted.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcbc Special Shipments and High-Value Goods<\/h2>\n\n\n\n<p>Prior coordination is required for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipments <strong>over \u20ac250,000<\/strong>.<\/li>\n\n\n\n<li>Non-standard or high-value items, such as:\n<ul class=\"wp-block-list\">\n<li>Art, antiques, prototypes<\/li>\n\n\n\n<li>Coins, documents, certificates<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Insurance purchased without prior approval usually covers only the <strong>material value<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\u2705 Why Choose Shipping Insurance<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full coverage for the declared value of your shipment.<\/li>\n\n\n\n<li>Avoid limitations of forwarder&#8217;s liability.<\/li>\n\n\n\n<li>Quick, hassle-free claims process.<\/li>\n\n\n\n<li>Affordable protection for valuable shipments.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Businesses with frequent or high-value shipments can arrange <strong>direct insurance contracts<\/strong> for customized coverage.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udca1 Quick Reference<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Type<\/th><th>Coverage \/ Notes<\/th><\/tr><\/thead><tbody><tr><td><strong>Forwarder&#8217;s Liability<\/strong><\/td><td>\u20ac8\/kg, limited and basic, depends on driver documentation and at time of delivery<\/td><\/tr><tr><td><strong>CMR Insurance<\/strong> (traveling within Europe)<\/td><td>Included for all European shipments (<a href=\"https:\/\/treaties.un.org\/doc\/Treaties\/1961\/07\/19610702%2001-56%20AM\/Ch_XI_B_11.pdf\" data-type=\"link\" data-id=\"https:\/\/treaties.un.org\/doc\/Treaties\/1961\/07\/19610702%2001-56%20AM\/Ch_XI_B_11.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Read full CMR convention here<\/a>)<\/td><\/tr><tr><td><strong>Additional Insurance<\/strong> or Normal Insurance<\/td><td>Available for all shipments, premium based on value of goods. May require a receipt or proof of purchase in cases where the value is considered high by the insurer.<\/td><\/tr><tr><td><strong>Photos Required<\/strong><\/td><td>Sent to us before pickup, mandatory for all and any insurance type<\/td><\/tr><tr><td><strong>Packaging Compliance<\/strong><\/td><td>Required (<a href=\"https:\/\/relocations.io\/portal\/sr\/packing-guide\/\">\ud83d\udce6 \u0412\u043e\u0434\u0438\u0447 \u0437\u0430 \u043f\u0430\u043a\u043e\u0432\u0430\u045a\u0435 \u0438 \u0434\u043e\u0441\u0442\u0430\u0432\u0443<\/a>)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u26a0\ufe0f <strong>Insurance Activation:<\/strong> Insurance of any kind cannot be added, purchased, or activated after the shipment invoice has been paid and the shipment booked for pickup, and<\/li>\n\n\n\n<li>\u26a0\ufe0f <strong>Packing Evidence Required:<\/strong> If a photo of the packed item is not provided before pickup, all insurance coverage is void and no claims will be accepted.<\/li>\n\n\n\n<li>\u26a0\ufe0f <strong>Insurance Confirmation:<\/strong> When insurance is included, the applicable insurance type will be listed on the invoice, provided that a photo of the packed item is submitted prior to pickup.<\/li>\n\n\n\n<li>\u26a0\ufe0f <strong>Claims Process:<\/strong> All claims must be submitted within <strong>1 business day of delivery<\/strong> and must include:<\/li>\n\n\n\n<li>Proof of pickup document provided by the driver<\/li>\n\n\n\n<li>Proof of delivery document provided by the driver<\/li>\n\n\n\n<li>Proof of damage at delivery document provided by the driver <\/li>\n\n\n\n<li>Photo of the Item at delivery taken by the driver and the customer<\/li>\n\n\n\n<li>Original invoice\/receipt for the damaged item from a store or business<\/li>\n\n\n\n<li>Shipping invoice showing the insurance type (Relocations.io)<\/li>\n\n\n\n<li>3x legal repair quotes from a registered business in the local city<\/li>\n\n\n\n<li>Before submitting a claim, please review the applicable insurance policy. For CMR insurance, the <strong>full CMR Convention<\/strong> must be reviewed, as certain damages may not be covered if specific conditions are not met.<\/li>\n\n\n\n<li>\u26a0\ufe0f <strong>Deductibles:<\/strong> All insurance policies, including basic CMR insurance, are subject to a deductible based on the declared value and coverage level.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>\ud83d\udce6 Shipping Insurance \u2013 Relocations.io Ensure your goods are transported safely with comprehensive shipping insurance. Forwarder&#8217;s liability alone may not cover the full value of your shipment. \ud83d\ude9a Forwarder&#8217;s Liability vs. Shipping Insurance Forwarder&#8217;s Liability Shipping Insurance \ud83d\udca1 Tip: Always declare the accurate value of your shipment and follow our \ud83d\udce6 Shipping Packing Guide for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_eb_data_table":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-14292","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/relocations.io\/portal\/sr\/wp-json\/wp\/v2\/pages\/14292","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/relocations.io\/portal\/sr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/relocations.io\/portal\/sr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/relocations.io\/portal\/sr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/relocations.io\/portal\/sr\/wp-json\/wp\/v2\/comments?post=14292"}],"version-history":[{"count":7,"href":"https:\/\/relocations.io\/portal\/sr\/wp-json\/wp\/v2\/pages\/14292\/revisions"}],"predecessor-version":[{"id":14358,"href":"https:\/\/relocations.io\/portal\/sr\/wp-json\/wp\/v2\/pages\/14292\/revisions\/14358"}],"wp:attachment":[{"href":"https:\/\/relocations.io\/portal\/sr\/wp-json\/wp\/v2\/media?parent=14292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}