Contact

If you have any specific questions, please don’t hesitate to get in touch. We’re happy to assist with any enquiries or concerns you may have, and we typically respond within 24–48 hours.

Business Hours

Monday to Friday, 10:00 AM – 5:00 PM (UTC+1 – Lisbon/London time)

Equivalent hours:
🇧🇷 Rio de Janeiro: 6:00 AM – 1:00 PM
🇨🇦 Toronto: 5:00 AM – 12:00 PM (during daylight saving time) / 4:00 AM – 11:00 AM (outside daylight saving time)

Please note that while these are our standard office hours, our services may be available outside this window depending on the nature and timing of your request.

Notice

❌ We no longer respond to messages on WhatsApp, email, or other messaging apps. Please use our official support channels (ticket support) to ensure timely assistance.

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